Common Queries Answered
Frequently Asked Questions
We offer free standard delivery on all UK orders over £20, and express delivery is charged at £3.80. Standard delivery takes between 2-4 working days and express delivery takes between 1-2 working days. More information on delivery can be found here.
Yes, items can be returned or exchanged as long as they have not been opened, within 14 days of receipt.
Note that for exchanges customer pays for the return shipment.
You are able to change your shipping address via my-account page, address tab.
With all orders you are able to check your order status via my-account page, orders tab.
Please email us at [email protected] or message us via contact-us. Alternatively, if you would like quicker assistance please, directly message us using the WhatsApp chat icon floating at the bottom of each page.
It might be possible to amend the shipping address of your order as long as it has not already been shipped. Please contact us immediately and we will do our best to stop the order from going out. If the order has already been shipped, you can send it back to us for a full refund.
Yes, we ship internationally except for India & USA
